Why is there a tier structure and what does it cost?

The tier structure is designed to reward users for conserving water. The less water you use, the less you pay per 1,000 gallons. Not only does this allow you to take your water bill into your own hands, the Town is better positioned to meet the current and growing demand.

The tier structure is increased in October 2020 as detailed below 

  • Tier 1 (up to 15,000 gallons) will increase by $0.91 per 1,000 gallons used. 
  • Tier 2 (over 15,000 gallons) will increase by $1.77 per 1,000 gallons used.
  • Tier 3 (over 30,000 gallons) will increase by $2.78 per 1,000 gallons used.

Show All Answers

1. How much will the rate increase for the average household?
2. Why is there a tier structure and what does it cost?
3. Why is the rate increase happening now?
4. Why is the base rate increasing?
5. Has the Town considered increasing the cost for developers and new houses?
6. When was the last time rates were increased?
7. What is the Town doing with the bulk dispensing water machine?
8. What is the average water usage per household in Wellington?
9. What other options will the town pursue to handle the water issues?
10. What water fees and rates are charged for new construction homes? How do new construction fees help pay for water infrastructure?
11. Have you considered incentives for xeriscaping current homes and restrictions on landscaping with new builds?
12. Have you considered conducting a long-term plan that reflects our values and needs for growth and community life?
13. What kind of impact will the new high school/middle school have on the water issue?
14. Will we be charged for 7,000 gallons regardless of how much water we use?
15. Are there other options such as joining another water district or starting our own?
16. What is the timeline for the water rates decision?
17. Has the cost of our water gone up?
18. How is the Town engaging residents to provide input on the proposed water rates?
19. When is the water plant being built?
20. Why is it so expensive and why are there restrictions when other communities are not having the same problems?
21. Can we remove grass lawns to save water?
22. Where can we find an explanation of why rates are being increased?
23. Why aren’t developers charged more to develop in Wellington?
24. Does Wellington’s water meet Water Quality Standards?
25. Why does my water occasionally have a bad taste or smell?
26. Where can I find Water Quality Reports?
27. Is there a breakdown of my water bill?
28. I need help paying my water bill, who should I contact?
29. How do Wellington’s utility rates compare to other communities?