Utility Rate Update

New Rate Structure - Effective January 2023

The Board of Trustees adopted Ordinance 17-2022 on November 8, 2022, establishing a new water and wastewater rate structure in the Town of Wellington (meeting recording available here).  The new rate structure will take effect in January 2023, with adjusted rates reflected on bills received in February 2023.

If you have questions about the impact of adopted changes on your bill, we are here to help! Did you know the Town of Wellington has one dedicated Utility Billing Specialist serving over 4,000 accounts? To reduce wait times and provide better service, the fastest way to speak with a staff member is to schedule an appointment online. Once scheduled, you will receive a call from Town Staff, who will provide you with detailed answers to your questions.

To schedule an appointment, click here.

Residential Water Rates Jan 2023
Base Rate (0.75 Inch tap)$49.71
Tier 1 up to 3,000 gallons$0.00
Tier 2  3,001-7,000 gallons$11.70
Tier 3 7,001-20,000 gallons$15.20
Tier 4 more than 20,001 gallons$21.64


 Residential Wastewater RatesJan 2023
Base Rate (Service Line Fee) $13.95 does not include gallons
Usage Fee $8.02



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Background

The Town of Wellington continues to engage with our community's difficult water and wastewater infrastructure needs. With aging infrastructure, increases in the cost to provide service, and the need to continue to meet the demand of a population that grew rapidly, further rate adjustments are necessary for the Town to remain in compliance and continue providing service.

If you have feedback or questions about rates, please share through the form available here. If you would like a response to your question or comment please provide your contact information, otherwise, your form will be anonymous. 

A utility rate structure impacts how base rates, usage rates, or tiers recover the cost of service. The Resident Rate Structure Roundtable presented a recommendation to the Board of Trustees on Sept. 20, 2022. Click here to watch the joint work session recording.

The Board of Trustees held a Regular meeting on October 25 including discussion, and public comment on the 2023 Budget and Proposed Water and Wastewater Utility Rate and Fee Structure changes. The full meeting packet is available here. The meeting recording is available here.


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  1. Why is there a tier structure and what does it cost?
  2. Is the Town doing anything to slow down growth?
  3. Does Wellington’s water meet Water Quality Standards?
  4. What is the difference between Water and Wastewater?
  5. How do Wellington’s utility rates compare to other communities?
  6. I need help paying my water bill, who should I contact?
  7. What is the timeline for the water rates decision?
  8. Are we raising rates paid by new development?
  9. What water fees and rates are charged for new construction homes? How do new construction fees help pay for water infrastructure?
  10. When was the last time rates were increased?
  11. What is the Town doing with the bulk dispensing water machine?
  12. What other options will the town pursue to handle the water issues?
  13. Have you considered incentives for xeriscaping current homes and restrictions on landscaping with new builds?
  14. Have you considered conducting a long-term plan that reflects our values and needs for growth and community life?
  15. Are there other options such as joining another water district or starting our own?
  16. When is the water plant being built?
  17. Where do we get our water from?
  18. Can we remove grass lawns to save water?
  19. Where can we find an explanation of why rates are being increased?
  20. Why aren’t developers charged more to develop in Wellington?
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